GOLD “Qualité Accueil” Trophy for our Riquewihr stores

Published: 2024-03-22 14:15:30
Categories : General

Our commitment: your total satisfaction…

The figurehead of our Company, our stores embody all the generosity of the art of Alsace biscuit-making and the passion that binds us to it. A wonderful smell of hot sugar and coconut wafting from the day's cooking, our adviser kindly offering you a biscuit and the desire to share our local produce with you - these are the values that have shaped our Company.

To evaluate and certify our commitment to quality, an impartial audit/assessment was carried out by the Alsace Chamber of Commerce and Industry: the “Qualité Accueil” Label. Using an independent firm and mystery shopper, our two stores in Riquewihr were tested under real conditions... What was the outcome?

The GOLD Trophy!

The two sales points audited (Voltaire and Macarons de Riquewihr) were awarded the GOLD Trophy, the highest distinction, for the practical satisfaction of customer reception! So, when you next visit one of these two stores, don't be surprised if a GOLD “Qualité Accueil” Label Trophy is proudly displayed on the shelves...

Your loyalty - it’s what our success is built on

Through this article, we would like to express our sincere gratitude for your loyalty. The trust you place in us every day honours and guides us in our continual quest for excellence. This would not have been possible without your support!

Customer adviser biscuiterie Voltaire in Riquewihr - Maison Alsacienne Biscuiterie  Customer adviser biscuiterie Macarons in Riquewihr - Maison Alsacienne Biscuiterie

A big thank you also to Fabienne, Fanny, Sylvie, Eve (biscuiterie Voltaire - left photo) and Caroline, Emalouise, Karine (biscuiterie Macarons - right photo) for the quality of their work and the passion they convey to our customers!


At Macarons, Voltaire or whatever store you choose, we’ll be delighted to welcome you soon! Discover the secret behind each one here:

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