You're having issues signing in, with your basket or placing your order

If you've previously placed an order on our old website, you may come across the following issues:

  • Unable to sign into your customer account
  • Unable to add products to your basket and place an order

To solve these issues, you'll need to empty your browser history by deleting, at least, the "Cookies" and "Cache" of your browser.

Below, you'll find links to the steps to follow to do this for each browser:

icone_ie.png You're using Internet Explorer: Click here to view the steps to follow
icone_edge.png You're using Microsoft Edge: Click here to view the steps to follow
You're using Google Chrome: Click here to view the steps to follow
You're using Firefox: Click here to view the steps to follow
You're using Safari: Click here to view the steps to follow
You're using Opera: Click here to view the steps to follow